Limitation on Avatar and Header Image (Not Solved)

Just wanted to know what type of limitation are there with Avatar and header image.

Its written for avatar and header image - PNG, GIF or JPG. At most 2 MB. but when my user upload files which are less than 2mb. They see an error page.So whats the issue?

Can someone reply :point_up:

If you’re still having this issue, maybe we can help if you tell what the error message is and give specific examples of which images work and which don’t?

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There are some limitation with pixel of that image if you try to upload higher pixel image it will give you an error