Someone pointed out to me that they didn’t feel joinmastodon.org was a great introduction to Mastodon and so I’ve been bothering my nearest and dearest making them try and sign up for Mastodon and toot without any instruction so I can watch them struggle.
It strikes me that the website is suitable for how things were but not so much how things are now.
There’s no clear purpose to the page - it seems to alternate between telling me I should sign up and then telling me I should host an instance but it’s actually easy to miss how to sign up
Choosing an instance (which I always thought was overstated as a problem) is actually a real huge hassle for completely new people because they’re given the impression it’s an important thing, they feel like moving accounts is not going to be easy and then straight away they have to choose based on very limited information which is largely superfluous from their perspective.
My barometer for how non-geeky people find user experience (wife) had some pretty extensive feedback ranging from “drop the star trek reference - that makes me think it’s not for me” and “why is is telling me the colour codes already when I don’t have an account yet”
To reiterate, I think joinmastodon.org is fine for a techie/nerdy/opensource enthusiast audience but our users are much broader now