I’m looking for help here.
I’ve had an increasing number of users telling me their media and avatars weren’t federating to other instances for an unknown reason. Avatars appear as the blank one on other instances, for example.
The instance is shelter.moe
I’m trying to diagnose the issue but it’s a really weird one and I don’t know where to look exactly. The public pages of my users are fine though, and images and avatars display correctly. However, it doesn’t seem to work correctly when trying to read posts and browse users from another instance.
Example with my account :
It displays fan from the public URL, however when trying to view it from say, mastodon.social :
Clicking ont he URL attached to the toot displays the picture in another tab correctly.
Where could I look for to try to diagnose the issue? Has anyone got this problem before?