I'm not receiving password reset link

#1

Hi fam,

I have tried to reset my password for pixelworldnetworkofficial@outlook.com and have received nothing, has my page been deleted ?

#2

Hi, can you tell me the site where did you try to do this? (you can copy the address of the page you are on here)

#3

Hi,
sure, Reset password - Elekk: Mastodon for Gamers

#4

In that case I believe @noelle can help, it’s the instance administrator.

#5

Hi,

You’re not receiving an email because Elekk does not have (and does not appear to ever have had) a registered user with that email address. If you registered on another instance you’ll have to use that instance to reset your password; Elekk can’t help you with that.

Sorry you’re having trouble!

1 Like
#6

Hi,

Thank you for the response, is there a chance someone accidently deleted my account ?

Mail](https://go.microsoft.com/fwlink/?LinkId=550986) for Windows 10

My account was silenced?
#7

Hi,

It’s been resolved, thank you! :smiley:

Mail](https://go.microsoft.com/fwlink/?LinkId=550986) for Windows 10

#8

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