2FA setup improperly, locked out of account


#1

Hi folks,

Slightly weird/embarrassing issue, but back in October I tried to set up 2FA for my mastodon.social account. I don’t really remember anything going wrong, but I tried to log in for the first time today (I haven’t been active on it), and found that even though I have codes in my authenticator app, they aren’t working for login. I don’t recall receiving any backup codes, and I can’t find them where I usually keep such things. Is there anything I can do here to recover my account? I’m not sure how to get in contact with admin.

Thanks,
Miriam